At Down to Earth Media ltd, our mission is to make content creation accessible to everyone, empowering individuals, and businesses to tell authentic stories effectively. With our tailored services, we guide you through the process of content creation, from idea conception to final production, bringing your narrative to life with confidence and ensuring it connects with you along with your audience. We’re doing this by offering bespoke Workshops and Professional Filmmaking services to support those who choose to learn with us or work with us. In all of this, we will maintain the value of privacy and preserve the ability for you to control your data.
This starts with making sure you get meaningful choices about how and why data is collected and used and ensuring that you have the information you need to make the choices that are right for you across our services.
Empowerment - We believe in empowering you to manage your privacy effortlessly, providing straightforward opt-out mechanisms and presenting clear choices.
Openness - Our commitment to openness means we will openly communicate about the collection and utilisation of data, ensuring you have the information needed to make well-informed decisions.
Protection - Your data security is paramount to us. We employ robust encryption methods to safeguard the information you trust us with.
Confidentiality - Rest assured, we do not engage in sharing your personal data with any third-party entities.
Value-driven Approach - When gathering data, our focus lies in utilising it to enhance your experiences and deliver tangible benefits to you, our valued user.
Down to Earth Media collects data to operate effectively and provide you the best experience with our services. You provide some of this data directly, book or enquire about a workshop, or for consultation for Down to Earth Media Filming Services.
We get some of it by using technologies like cookies but mostly by taking details from you through your interaction with us via future web forms, email, or from telephone conversations we may have from you. Some of this information is through our network or social media avenues.
The data we collect is very basic, usually just your name, telephone, email address, company name if applicable, address and sometimes your job title. We may augment this information with the products and services you’ve used with us or other information you’ve given to us about services we offer which you may be interested in.
If you've attended a Workshop, we may also collect your feedback and use this information for marketing purposes on our website. We'll never disclose any personal details when we do this. Any quotes or your name we show won't be directly attributed to you unless otherwise specified by 'you' the client when video's and written testimonies are concerned.
Down to Earth Media ltd uses the data we collect to operate our business and provide you the services we offer, which includes using data to improve our services and personalise your experiences.
We also may use the data to communicate with you, for example, informing you about your workshop or booking, security updates and other helpful service information.
We always ask if we can contact you with marketing information. If we ever send anything to you in error or without permission just let us know and we’ll ensure that it never happens again.
We may contact you from time to time to provide you with information about our workshops, filming services and other events that may be of interest to you.
All marketing emails that we send to you will follow the email guidelines described below.
We use MailChimp as our marketing automation platform, meaning the information you provide will be transferred to MailChimp for Processing in accordance with their Privacy Policy and Terms. You can update your preferences or unsubscribe from this list at any point.
Workshop content can be used for marketing purposes, one for developing Workshops, two for improving our workshops, three for advertising services.
You have the right to ask us not to process your personal data for marketing purposes.
We adhere to the following guidelines in relation to our email communications:
(i) emails will clearly identify us as the sender;
(ii) emails sent to you for marketing purposes will include an option to unsubscribe from future email messages; you may unsubscribe from all mailing lists, with the exception of any emails regarding legal notices and invoicing.
(iii) we send emails from a number of different domains (in both plain text and HTML format) and are usually sent using sender email addresses at: @downtoearthmedia.co.uk
If you receive an email which claims to come from us but does not use these domains, or if you are suspicious that an email may not be approved by us, then please send a copy of the email to enquiries@downtoeathmedia.co.uk so we can investigate.
You can make choices about Down to Earth Media Ltd's collection and use of your data.
You can choose whether you wish to receive promotional emails, telephone calls and postal mail from Down to Earth Media Ltd. You can also opt out from receiving interest-based advertising from Down to Earth Media Ltd by using the unsubscribe link at the bottom of our marketing emails if active.
Down to Earth Media Ltd uses cookies (small text files placed on your device) and similar technologies to provide our websites and online services and to help collect data.
You have a variety of tools to control cookies and similar technologies, including browser controls to block and delete cookies and controls from some third-party analytics service providers to opt out of data collection through web beacons and similar technologies. Your browser and other choices may impact your experiences with our products.
General. When a customer asks for advice or a quotation, for filming services, books or attends a workshop, or obtains support for workshops or filming after they have attended or project is complete, Down to Earth Media Ltd collects data to provide the service, including uses compatible with providing the service, provide the best experiences with our products, operate our business and communicate with the customer.
When a client engages with a Down to Earth Media Ltd , we collect the customer’s name and contact data, along with information about the customer or clients organisation, to support that engagement.
When a customer pays for products, we collect contact and payment data to process the payment.
When a customer receives communications from Down to Earth Media Ltd, we use data to personalise the content of the communication.
If you have a question about how we use your data in a particular type of interaction or would like details of information held by us about you or to opt out of any or all types of contact, please contact enquires@downtoearthmedia.co.uk with your request and we’ll respond in a timely manner.
